Privacy Policy

1. Introduction

M2FT Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

Personal Information:

• Name, email address, phone number
• Age, date of birth (for minors participating in camps)
• Payment and billing information
• Emergency contact details
• Medical information relevant to training (allergies, injuries)
• Communication preferences

Usage Data:

• IP address, browser type, device information
• Pages visited, time spent on site
• Referring website, search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and manage our coaching services, training sessions, and holiday camps
• Process bookings and payments
• Communicate with you about sessions, schedules, and updates
• Ensure safety and welfare of participants
• Improve our services and website functionality
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your data based on:

• Contract: To fulfill our services to you
• Consent: When you opt-in to marketing communications
• Legitimate Interests: To improve our services and ensure safety
• Legal Obligation: To comply with laws and regulations

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, scheduling software, email services
• Partner Organizations: Tiller Academy, venue providers (with consent)
• Legal Authorities: When required by law or to protect rights and safety

We do not sell or rent your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Typically:

• Client records: 6 years after last session (for legal and tax purposes)
• Marketing consent: Until you withdraw consent
• Medical information: Duration of coaching relationship + 1 year

8. Your Rights (GDPR & UK Data Protection)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal obligations)
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Object: Opt-out of marketing communications or data processing
• Withdraw Consent: At any time (does not affect prior processing)

To exercise these rights, contact us at Marco@officialm2ft.com

9. Children's Privacy

Many of our services involve minors (under 18). We collect and process children's data only with parental/guardian consent. Parents have the right to access, correct, or delete their child's information at any time.

10. Cookies and Tracking

We use cookies to improve website functionality, analyze usage, and personalize your experience. You can manage cookie preferences through your browser settings. Essential cookies are required for the site to function properly.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment platforms). We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

M2FT Ltd

Email: Marco@officialm2ft.com

Location: Surrey, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority, at ico.org.uk